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nike sneakers

Shipping & Returns

First, the return policy

Thank you for your patronage of our shop, within seven days from the date of your receipt of goods, we will provide you with return service, please read the following details in advance:

When you need to return, please be sure to contact our customer service, return the application operation performed. An order, only to provide you with a return service, in order to ensure that your interests. Please contact us thoughtful. When returning merchandise, please ensure that:

Product packaging intact and undamaged; unused commodity; merchandise returned, as a result of the purchase of goods obtained containing gifts, please return the gifts together. As ask for an invoice, please send an invoice along with the goods. Such as invoice is lost, it will not handle returns. Package or bundle of goods, can not be part of the return. Because after the return, the original package or bundle of goods, may not be able to enjoy the preferential purchase. Such as the purchase of goods, the use of coupon orders, the occurrence of return, will be integral way to return to your account, the amount of money actually paid according to the user-refundable. Replacement occurs, such as the exchange of goods still apply the original coupon usage requirements, you can still deduct the amount of the commodity exchange. Such as the purchase of goods, the use of shopping online shop integration, after a return, your points account will be adjusted accordingly. Pictures and information for reference, depending on the shooting in different lighting and display color problems may cause some differences in pictures of goods, all to prevail in kind.

Second, the return for the process

In order to ensure the return order can be timely processing, please follow the process, it may not be for return:

Application returned to sign for the package on the time, five days of receipt of goods, you can contact us apply for return by mail or telephone, customer service will respond in one working day to you. Customers need to wait for the verification of customer service personnel to confirm the return pen application (within 24 hours, excluding holidays), so the application is accepted, the goods can be return. Customer service staff will contact the customer to return policy further processing. Upon receipt of returned goods, after inspection after confirmation, customer service staff will work in two days to contact you to help your refund or refund integral issues.

Third, return instructions

We ensure that the correct number of goods, when you receive delivery, inventory quantity of goods on the spot. We ensure complete product packaging, such as when you receive the goods and found that the surface of the packaging of goods damaged, resulting in damaged goods, please be sure to spot refused, please contact our customer service after the rejection, we will receive the goods, After consultation, we will refund or return points to the customer. We only accept applications through the customer service phone or mail in the form of return.

Please note that after booking under a single commodity, can not return.